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eVisa FAQ

Frequently Asked Questions

Below you’ll find answers to some of the most frequently asked questions. We are constantly adding most asked question to this page so if you have a question and don’t see your answer, don’t hesitate to email us at visa@malaysiaonlinevisa.com

eVISA is an online application platform that enables foreign nationals to apply for an electronic visa to enter Malaysia at their convenience.

This 48-hour processing time only applies to working days and excludes weekends, public holidays, Malaysian holidays, and other countries holidays. It also excludes unforeseeable or unpredictable occurrences, such as system maintenance downtime, ISP equipment failure, host equipment failure, communications network failure, power failure, natural disasters, or acts of war.

Your eVISA should be printed in an A4 format or in black and white.

China, India, Sri Lanka, Nepal, Myanmar, Bangladesh, Pakistan, Bhutan, Serbia, Montenegro

eVISA offers Single-Entry Visa (SEV) to China, Sri Lanka, Nepal, Myanmar, Bangladesh, Pakistan, Bhutan, Serbia and Montenegro Nationals for a single journey into Malaysia up to a maximum of 30 days for each visit with NO extensions allowed.

eVISA offers Multiple-Entry visas (MEV) & Single-Entry visas (SEV) to Indian Nationals for a journey into Malaysia with up to 30 days for each visit with NO extensions allowed.

To complete the registration process, you can confirm your email address by simply clicking on the link sent to your email id.

A minimum of three pages are required in a blank passport.

Addressing the Immigration Officer, you may write a simple cover letter stating your name, passport and the address you will stay in Malaysia. Kindly also provide your friend's or relative's details and merge these files to be uploaded in the Accommodation section.

Please be informed that the eVISA is only for tourism purposes. Applying for your business visa at the High Commission, Consulate or Embassy of Malaysia nearest to you is recommended.

Surname and given names are not mandatory fields. Please fill in the information/details as precisely as your current passport.

There are no specific formats for these cover letters. It is advisable to write a simple letter addressing the Immigration Officer and explaining your circumstances for them to review.

The Visa on Arrival facility is only for Japanese, South Korean and UAE nationals. Kindly fill in the address of Malaysia's International Airport in the address of your application. You must also write a cover letter explaining that you are only in transit and then upload the letter into your visa application.

You must ensure the following documents are valid before applying for an eVISA :

  1. Recent passport sized studio photo.
  2. Passport front page.
  3. Confirmed Return flight booking.
  4. Birth certificate for minor applicants.
  5. Proof of accommodation
  6. Other documentation depending on applicant's country.

eVISA can only be applied through our website: Apply Malaysia Visa

eVISA is valid for three months, while the eVISA holder is entitled to stay up to 30 days for each visit to Malaysia.

You are allowed to stay in Malaysia for up to a maximum of 30 days for each entry. You will be subjected to an administrative fine by the local Malaysian authorities, and your subsequent access into Malaysia may be denied for a specific time if you fail to stay within the stipulated time.

We advise you to apply for your eVISA at least two weeks before departure to Malaysia.

No. eVISA does not allow applications to apply within Malaysia. eVISA must be obtained before you enter Malaysia.

You are only required to submit physical documents if the Malaysian Mission Office requests.

Suppose you need help to provide the invitation letter. In that case, you should write a cover letter in English (PDF format) and mention why you cannot provide the documents requested by Immigration.

No. You do not have to reapply for a new eVISA within three months from the approved visa issuance date by the Department of Immigration Malaysia to enter Malaysia.

You can change and edit your information on the eVISA application page accordingly before paying.

You can amend and edit your information in the eVISA application page accordingly before making payment.

It would help if you reapplied for a new eVISA with the correct information per your travel documents.

The applicant assumes responsibility and must reapply for a new eVISA with the correct information per the travel documents if anything could be corrected in their application.

Your eVISA allows you to enter Malaysia via all gazette Malaysian Entry Exit Points.

No, eVISA does not guarantee your entry to Malaysia as it is subject to the approval of the Department of Immigration Malaysia at the Malaysian entry-exit points.

As stated in the Terms and Conditions during each application, all eVISA applications are considered on individual merit, and the Malaysian Embassy or Consulate has the right to seek additional information at any processing stage. The fact that the eVISA system has received an application for a visa does not guarantee that the eVISA will be issued. Malaysia Embassy or Consulate reserves the right to refuse an eVISA application without providing any reason. It is advisable that when you reapply again and kindly ensure that the application meets all requirements before submitting it to Immigration for approval.

Below are the documents which are required to be presented upon arrival at Malaysia's Entry Checkpoints are:

  1. Valid passport;
  2. Valid eVISA printout;
  3. Boarding Pass;
  4. Sufficient funds (Cash / Traveller’s Cheque / Debit or Credit Cards) to cover your expenses during your stay in Malaysia;
  5. Confirmed returned flight tickets; and
  6. Proof of accommodation.

No, eVISA does not guarantee your entry to Malaysia as it is subject to the approval of the Department of Immigration Malaysia at the Malaysian entry-exit points.

Only applicants holding a valid working visa or student visa are entitled to apply from countries other than their origin country. If you are travelling in another country on vacation and holding a tourism visa from that country, you cannot apply eVISA online. It is advisable to use your eVISA in your country of origin if you plan to return to your country of birth at the end of your travel. Otherwise, your other alternative is applying for a regular paper visa at the High Commission, Consulate or Embassy of Malaysia nearest to you.