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Terms and Condition

When you use, access, or browse this website, you agree to be subject to the terms and conditions detailed in this document, collectively referred to as "our terms." Moreover, you agree that you will adhere to all regulations and laws. The principal applicant completing their eVISA application form will be referred to from here on out as "the applicant." The terms "we," "our," and "us" refer to as an entire entity.

You must know that everyone's legal interests are protected and that our relationship is based on trust. Please note that you must accept these Terms of Use to use our website and service.

Personal Data

The following requisite information is registered as personal information in this website's secure database:

  • name
  • place of birth
  • date of birth
  • passport information
  • email address
  • mailing address
  • phone number
  • connection log
  • IP connection
  • cookies
  • payment records

Please note that any data that is registered on won't be exposed or shared with third parties, except when the customer's agreement can be obtained, when necessary for the maintenance or management of the system or of when requested by law enforcement; or notified as a form where personal information cannot be identified.

Denial or Cancellation of eVISA Online Application

If the applicant commits any acts described below, reserves the right to disregard their registration or delete the client's application and personal information.

The applicant must never: omit information that is required during the application process; provide false information; be considered unsuitable to complete the application (by not meeting the eligibility requirements); exclude, ignore, or change the registration procedures.

If an applicant commits any of the acts mentioned above and has already received an approved eVISA, this website reserves the right to cancel and delete the applicant's information.

Using the Website and its related services are restricted solely to personal use. Moreover, its users agree not to reuse, copy, change or download any part of this website for commercial use. It is not affiliated with the government of Malaysia.

About Our Services

Our service is an online application provider used to facilitate the Electronic Visa process for foreign nationals visiting Malaysia. Our agents assist in obtaining your Travel Authorization from the Government of Malaysia, which we then provide to you.

Our services include:

  • Correctly reviewing all of your answers.
  • Translating information.
  • Assisting with filling out the application and checking the entire document for accuracy.
  • Completeness
  • Spelling and grammar review.

In addition, we may contact you via email or phone for additional information to process the request. You may read more about our services in this website's "about us" section.

Before paying for the travel authorization, you can review all the details you provided on your screen and make changes if necessary. If you have made an error, you must correct it before proceeding. Once you have confirmed the details, you will be prompted to enter your credit card details for our service charge.

By purchasing our services, you agree to be bound which assumes an array of administrative responsibilities and is held liable as the financial institution that processes the applicant's payment(s) that goes through Working, including tax, compliance risk, invoicing, refunds requests or any dispute Online Travel Evisa Society Limited., to ensures all digital transactions are encrypted and protected through high-quality firewalls and physical security, handled precisely and fully compliant with Law Regulations.


Malaysia Online Visa is not affiliated with any government or non- government agency regarding permits. We only charges a fee for immigration consultation and concierge services. It operates, a private publishing website that provides general immigration/permit information. It is not a law firm and does not provide its users with legal advice or recommendations. The information on this website should be used as a supplement to expert advice rather than as a replacement for it.

We do not provide legal advice, opinions, or suggestions to our users regarding their legal rights, remedies, defences, alternatives, or tactics. If you purchased an item from this website subject to the Terms & Conditions, you agree to be bound by the use of this site and any purchase.


Malaysia Online Visa has passed thorough background investigations, confirming our authenticity and the overall integrity of our organization.

Typographical Error

Malaysia Online Visa services are overpriced. We reserve the right to refuse or cancel orders that are priced incorrectly. In any instance, the order was confirmed, and a debit/credit card was charged. You will receive a full refund for the incorrect transaction if your credit card is authorized.

Responsibility Exemption help you to apply to the Malaysian eVISA/eNTRI by processing all information. will not be held accountable for eVISA/eNTRI granted when the client provides false information or by mistake. We cannot be held any responsibility for the result of the eVISA application.

Temporary Service Suspension can suspend its service temporarily and provide latest notification to their clients for any of the following circumstances: service can be drape because of some changes to the system regulation, technical difficulties, updates, or other reasons; when services cannot be maintained because of war, riots, labour disputes, or other public disturbances; when systems have to undergo urgent or standard maintenance; when services cannot be guaranteed because of an unexpected fire or failure in electricity; or when services cannot be continued due to a natural disaster, such as a flood, tidal wave, earthquake, etc.

Both the user and this website are in agreement that not be held responsible for the damage that a user may suffer due to service suspension, which could happen for any of the reasons listed above.


This website's users cannot:

  • Commit criminal acts.
  • Copy, publish, or share offences against public morality.
  • Engage in any activities that can cause a disadvantage for a third party.
  • Make insulting comments to this website, third parties, or other members.
  • Participate in activities that violate through insulting comments, third parties, or other members to this website's copyright or intellectual property rights.
  • Spread or use harmful computer programs: or commit any other illegal acts.

If a member of this website causes third-party harm while using these services, the member in question will be the only one to be held responsible and will be summarily required to pay for all the costs of the issue. will not be held accountable for the damages caused by any members who use this website's service. We reserve the right to proceed with legal actions if a user violates these Terms and Conditions.


When you access this website, you are bound to adhere to and obey the restrictions and regulations of The company reserves the right to modify the Terms and Conditions as set out herein and can also change any of the content that appears on the website. Users who agree to make the most of the services offered by this website are obligated to check for any changes regarding the Terms and Conditions or overall content.

Customer Service

If you have any questions about this Privacy Statement, please call us. We are available for you 24hr professional support centre below. Send an email or get in touch with us at: By email: