By Malaysia Visa Categories Malaysia Online Visa
Frequently Asked Questions while Booking Visa With us?
Que – When will my application be processed?
Ans – The visa application can only be processed when all forms, extra documents, passport photos, and passports have been received.
Que – Have you ever been refused a visa?
Ans – It is rare that a visa is refused. If all the conditions are not met, an embassy can decide not to issue a visa. We cannot mediate in this further. Of course, we try to prevent this by checking all documents provided by you in advance.
Que – What happens if I have not submitted all the necessary forms and documents?
Ans – When documents are missing or something has not been completed correctly, we will contact you so that you can still send the missing forms or certain documents can be adjusted. Your visa application will only be processed when all forms and documents are complete and correct. It is therefore important that you always enter your contact details clearly and correctly.
Que – What is the difference between a “Single Entry” and a “Double Entry”?
Ans – With a “Single Entry” you can enter a country once. If you plan to visit several countries during your trip and return to a country that you have already visited during your trip, you must request a “Double Entry” for this country. Double-entry, therefore, means entering the same country twice.
PAY ATTENTION! You must apply for a visa per person. A “Double Entry” does not mean that you can enter a country once with two people.
Que – When can I expect my passport back?
Ans – It depends on the number of visas you have ordered and which procedure you have chosen when you can expect your passport back. Each embassy uses different procedures, for the budget, standard, and express procedure. Your passport will be returned when all visa applications have been processed. You will receive a message from us when the passport is returned. If you want to collect your passport, you will receive a message from us when your passport is back in our safe.
Que – Is it safe to send my passport by registered mail?
Ans – It is safe to send your passport by registered mail. As soon as the passport has been received, you will receive a message from us by email. If you prefer to bring your passport, with the completed accompanying forms and documents, to the office, that’s no problem. For drop off and/or pick up, we kindly ask you to indicate when you wish to come. See our Contact Details.
Que – Can I apply for a visa without having to hand over my original passport?
Ans – It is not possible to apply for a visa without handing over your passport to us. We always need your original passport to apply for a visa (so no copy). Always send your passport together with the application forms to avoid delays. An E-visa can often be applied for without us needing your original passport.
Que – What should I send to you?
Ans – When you place an order on our website, you can download an application package in step 4. This indicates which forms must be completed and sent, of course together with your passport.
Read the application package carefully because the requirements and requirements differ per country. In any case, you must send the following documents:
- Passport photograph
- Application form our website
- Application form(s) required visa/visa with accompanying documents
Que – How long is a visa valid for?
Ans – The validity of a visa varies per country. Most visas are valid for 90 days and must be used within 3 months of the date of issue. It is therefore not possible to apply for a visa earlier than 3 months before you travel.
Que – How long before departure should I apply for my visa?
Ans – For most countries, a visa can be applied for no earlier than 3 months before departure. However, keep in mind the different procedure times per service level. If you send your documents too short before departure, an urgent procedure may be necessary to get your passport back on time. So make sure that you send your documents and passport(s) on time.
Que – How do I apply for a visa via your website?
Ans – You can apply for one or more visas via our webshop. You start your application from our website. Then you go through all the steps. Make sure that you carefully read the instructions per step about how to apply for multiple visas. At the last step, you can download the application package and complete your order by making a payment. Read the application package carefully, so that you know exactly what you need to send us.
Que – Why should I arrange my visa through you and not myself?
Ans – It is of course possible to arrange your visa yourself. Keep in mind that you have to go to the embassy or consulate at least twice, and often three times. Once to drop off the passport and application form and once to pick it up. And perhaps even more often if you need multiple visas or if your forms are not in order. Also, keep in mind that embassies and consulates are only open for a limited number of hours a day.
We take these worries off your hands and checks whether your application is complete and in order before it is taken to the embassy or consulate. If something is not right, it will be adjusted or you will be contacted. So you don’t have to go up and down to the relevant embassy or consulate.